Sales Support Officer

Sales Support Advisor - Full Time

The Role
An exciting opportunity has arisen for a Sales Support Advisor to join a well-established, family-run business in the food industry has a strong heritage and a reputation built over generations.

This position plays a key role in supporting the Regional Sales Manager by handling a variety of administrative and customer service tasks.

Key Responsibilities

• Process customer orders with accuracy and attention to detail
• Communicate professionally and efficiently with customers
• Handle sales administration and maintain customer records
• Liaise between the Sales Manager and clients to ensure smooth communication
• Monitor customer accounts and support the achievement of sales targets
• Assist in data collection and reporting
• Schedule appointments and manage calendars
• Collaborate with internal departments to ensure a seamless customer experience

What We're Looking For

• Strong customer service and communication skills (both written and verbal)
• Excellent organisational abilities and a keen eye for detail
• Proficient in Microsoft Office and Outlook
• Understanding of sales principles and service standards
• Able to manage multiple tasks, prioritise effectively, and meet deadlines
• Self-motivated with a proactive attitude
• Willingness to learn and grow within the role
• Team player with the ability to work independently when required