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We are excited to exclusively support our Moreton-based client in their search for a new Sales administrator. This opportunity has arisen as a result of the company's impressive growth and ambitious future plans.
Role Overview:Â We are looking for a dedicated individual with a strong focus on customer service and sales support. The ideal candidate will ensure efficient processing and handling of sales orders and customer queries.
This is a full-time office-based position, working Monday-Friday 8-5.Â
Key Responsibilities:
- Provide exceptional customer service and sales support.
- Process sales orders and manage customer queries efficiently.
- Issue VAT receipts and handle financial transactions, including phone payments and orders.
- Update customers on order dispatches and coordinate with couriers for collections and delivery updates.
- Manage returns, refunds, and address complaints or poor reviews to maintain customer satisfaction.
- Support the sales team by following up on quotations and chasing cash accounts for payments, including taking deposits.
- Complete supplier forms, import invoices to customer portals, and perform other administrative duties as needed.
Skills & Qualifications:
- Experience in customer service or sales administration.
- Strong organizational skills with the ability to multitask.
- Excellent verbal and written communication skills.
- Proficiency in handling financial transactions and sales order processing.
- Ability to work independently and as part of a team.
- High level of accuracy and attention to detail.
