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Do you have experience of tailor-making holidays to India, Sri Lanka, Indonesia and other Southeast Asian countries? We are excited to be working with a well-established, family-owned tour operator who deliver high levels of service, delivering bespoke itineraries based on personal experiences. They are recruiting for an experienced, passionate and self-motivated Travel Expert to join their successful team.
This is an office-based role - however consideration will be given to remote working arrangements.
Job Description:
- Designing high quality, tailor-made itineraries for a wide range of travellers
- Converting warm sales leads via email and telephone
- As a Travel expert you will be responsible for the full sales process including planning, costing, refining and confirming itineraries, through to post-travel communications
- You will be required to present high quality travel itineraries that are specifically customised to the client's unique requirements
- Delivery of exceptional client service at all stages of the sales process
- Dealing with enquiries by telephone and email
- Identifying and meeting customers' needs by providing exceptional customer service at all times
- Confirm bookings and invoice the customer
- Processing bookings, finalising tours to ensure everything is in place
- Follow up on feedback post-trip
- Maintain customer records
- Support website maintenance & development to ensure our products are marketed professionally and effectively
- Support social media campaigns to promote offers, generate customer engagement and sales leads
- Assist with development of tours, coordinating with overseas suppliers and UK organisations
- Participate in promotional events and activities
- Effectively perform administrative duties
- Willingness to participate in training appropriate to own development
About you:
- You will be a dynamic individual with a can-do attitude and passion for travel. Happy working independently whilst also contributing to the team. You will have
- Excellent knowledge of Microsoft Office software (Word, Excel and Outlook).
- Attention to detail is vital, as is the ability to follow through with all aspects of the holiday arrangements once a sale is confirmed.
- Applicants must have a track record of exceptional sales performance within a tour operator environment.
The Package:
- Competitive salary up to £30k depending on experience
- Sales related and companywide bonus scheme
- Normal office hours - no weekends
- Friendly working environment
- Company events
- Opportunities to travel overseas
Interested?
Please follow the instructions to apply and attach your CV; this vacancy is being managed by Gemma Thelwell on
