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Customer Service Advisor (Part-Time)
17.5 hours per week | 24,568 pro rata | Abercynon
Moxie People are supporting a values-driven housing provider to recruit a friendly, proactive Customer Service Advisor to join their busy team.
The role:
As a Customer Services Advisor You'll be the first point of contact for tenants, customers and visitors, handling calls, emails and face-to-face queries with warmth and professionalism. You'll log repairs, support tenancy enquiries, update CRM systems, assist with lettings, liaise with contractors and carry out key admin tasks that help keep services running smoothly.
What you'll need:
- Customer service/frontline experience
- Strong communication and people skills
- Good IT and admin ability
- Calm, empathetic problem-solving approach
- Strong organisation and attention to detail
Housing experience is a bonus but not essential.
What you'll get:
- A flexible working pattern that supports work-life balance
- Free on-site parking
- A friendly, supportive team environment
- Commitment to wellbeing, development and ongoing support
- The chance to make a real impact within local communities
If you're a Customer Service Advisor looking for a role where your customer service skills truly make a difference and you'll be supported by a positive, people-focused team, this is the place for you.
Sound like you? We'd love to hear from you. Apply today or reach out to Moxie People for a chat.
