Property Manager

A leading and expanding Independent Estate Agency is looking for a Property Manager/Administrator for their busy office in Mountain Ash.

Property Manager/Administrator Overview:

My client is looking for a reliable and detail-oriented Property Maintenance & Administration Coordinator to support the lettings team with day-to-day operations.

• This role includes -
• Managing property maintenance requests
• Preparing tenancy contracts
• Handling deposits, and ensuring compliance with all regulatory requirements.

Key Skills & Experience:

• Previous experience in a lettings or property management environment preferred.
• Excellent administrative and organisational abilities.
• Strong attention to detail and ability to follow legal procedures.
• Confident communicator with good customer service skills.
• Familiarity with property management systems (e.g., Reapit, Alto, CFP) desirable.
• Working knowledge of tenancy deposit legislation and contract setup.
• The ideal candidate will be highly organised, with excellent communication skills and a strong understanding of lettings processes.

Key Responsibilities as a Property Manager/Administrator:

• Maintenance Coordination
• Receive and log maintenance requests from tenants.
• Arrange works with approved contractors and track job progress.
• Communicate updates to landlords and tenants.
• Ensure timely completion and resolution of issues.
• Keep maintenance records up to date on the property management system.

Tenancy Administration & Contracts

• Draft and issue tenancy agreements, renewals, and related documentation.
• Ensure all pre-tenancy checks are completed, including:
• Right to Rent checks
• Reference checks
• Guarantor documentation (if applicable)
• Coordinate tenancy start dates, key handovers, and move-in packs.
• Maintain accurate tenant and landlord records.

Deposit Management:

• Process deposit payments and ensure registration with the correct protection scheme (e.g., DPS, TDS, MyDeposits).
• Issue prescribed information within the legal timeframe.
• Assist in managing deposit returns at the end of tenancy, including negotiation of deductions and communication with all parties.

Compliance & General Admin:

• Ensure all required documents (e.g., gas safety, EPC, EICR) are in place before tenancy start.
• Maintain CRM systems and digital filing systems.
• Respond to telephone and email enquiries promptly and professionally.
• Support the wider lettings and property management team as required.

Property Manager/Administrator Package:

• Salary £30k
• Mileage paid
• Pool car available

Hours

• Monday - Friday
• 9am - 5pm

If you have Lettings/ Property Management experience and looking for a new challenge apply today!