Quality Assurance MangerLocation: St Elizabeth’s Centre, Much HadhamFull-Time | PermanentSalary: £35,432 - £39,605 per annumAbout St Elizabeth’s CentreNestled in 60 acres of peaceful countryside, St Elizabeth’s is a national charity that has supported children, young people, and adults with complex medical and learning needs for over 120 years. We provide a specialist School, College, residential care, supported living and on-site health services.Our mission is to help every person we support Live Life to the Full, and our values — aspirational, collaborative, joyful, and compassionate — are at the heart of everything we do.About the RoleReporting directly to the Chief Executive Officer, the Quality Assurance Manager will play a vital role in maintaining and improving the quality and safety of care delivered across our residential School and College services.You will lead on quality improvement, embed compliance and regulatory standards (CQC/Ofsted), and act as a key driver in safeguarding best practices. Using structured audits, inspections, and feedback cycles, you will work closely with teams to ensure excellence in care, safety, and person-centred planning.This role will also act as the Designated Safeguarding Lead for the services and take a leadership role in promoting learning from incidents and continuous service improvement.Key Responsibilities

Lead internal audits across all service areas, reporting findings and driving actions
Monitor, evaluate and improve compliance with regulatory frameworks
Champion safeguarding and act as a Designated Safeguarding Lead
Audit the quality of documentation, DATIX, care planning, MCA/LPS and assessments
Collaborate with managers to ensure inspection readiness and service development
Support with rota effectiveness, staffing levels, and risk management oversight
Lead on quality initiatives across both adult and children’s services
Contribute to training, policy development and organisational improvement

About YouThis role is ideal for a dedicated and experienced professional in adult and/or children’s social care, with a passion for quality and continuous improvement.Essential:

Relevant care experience and knowledge of both adult and/or children’s services
Strong auditing and compliance knowledge (CQC/Ofsted)
Leadership and team management experience
Excellent communication and report writing skills
Strong IT and organisational skills
Commitment to safeguarding, diversity, and person-centred care

Desirable:

Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards)
Experience delivering staff training and managing change

Why work for St Elizabeth’s?You’ll join a supportive, inclusive environment where your work is valued, and your wellbeing is prioritised. We offer:

Supportive hours:
- Monday - Friday: 9:00am – 5:00pm
Comprehensive training and development opportunities
Recommend a Friend bonus of up to £500 (T&Cs apply)
Free on-site parking and discounted meals in our on-site canteen
Paid enhanced DBS.
Beautiful countryside location
Access to Blue Light Card and other discounts across high street brands.

How to ApplyPlease apply via our website by completing an application form and uploading your CV. Applications will be reviewed on a rolling basis — we recommend applying early, as we may close the advert once enough strong applications are received.Please note: We are not located on a public transport route, so having access to transport is helpful.Final salary offer is dependent on experience, qualifications, and the role level.Inclusion & SafeguardingAt St Elizabeth’s, we embrace diversity and are committed to fostering an inclusive workplace. We are proud to be a Disability Confident Employer and recognised as an Investor in People.We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All offers are subject to satisfactory references and an enhanced DBS check. Some roles may involve regulated activity, and applying while barred is a criminal offence.Be part of something bigger at St Elizabeth’s.#INDMGRREF-223 801

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