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Are you a proactive Sales Coordinator looking for an exciting opportunity within E-commerce? Our client is a growing E-commerce business, specialising in manufacturing products to a variety of businesses throughout the UK.
Our client is looking for an exceptional person to join their team.
What's in it for you?
- Above market basic salary
- 20 days holiday + bank holidays
- Opportunities for progression
- Pension Scheme
- Free car parking
Your new role:
- Develop and maintain strong relationships with both new and existing clients to support ongoing sales growth and client retention
- Assess client requirements and deliver customised recruitment solutions that align with their objectives
- Maintain accurate and up-to-date records of all client interactions using a CRM system
- Manage client accounts by ensuring orders and services are processed efficiently, accurately, and on time
- Collaborate closely with colleagues to ensure all client expectations are consistently met or exceeded
- Identify and pursue opportunities to offer additional services that add value to existing client relationships
- Address client concerns or issues promptly, ensuring quick and effective resolution
- Handle logistics-related queries, including delivery and collection arrangements, to ensure a smooth client experience
What you'll need to succeed:
- Solid background in sales or post-sales support, ideally in a Sales Support or comparable role
- Excellent verbal and written communication skills, with the ability to connect effectively with clients across various levels of an organisation
- Comfortable using CRM tools likeHubSpotor similar platforms to manage client data and workflows
- Capable of working independently while also contributing positively to a team environment
- Solutions-focused mind-set with a strong drive to deliver measurable outcomes
- Strong analytical thinking and a keen eye for detail
- Skilled in building strong relationships and managing client expectations
- Takes initiative in addressing challenges and delivering exceptional service
Interested?
For more information about this vacancy, please contact Taylor at Proactive Personnel, Telford.
