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Business Development Manager | Unified Communications | Vendors
Our client is a leading provider of Unified Communications, Audio Visual, UV Solutions Services and collaboration solutions.
The Business Development Manager (BDM) has a key role within their UC’s specialist Services division, responsible for driving growth by developing and managing relationships with partners and vendors. This role focuses on partner recruitment, development, and engagement, while serving as the commercial expert for vendors and supporting strategic bids. The BDM will work closely with the Sales Account Managers (SAMs), Pre-Sales, marketing, and vendor teams to ensure alignment and success across all initiatives.
Key areas of responsibility:
Partner Recruitment and Engagement
- Use the partner development list (4 quadrants) to identify and follow up on new customer campaigns to attract potential new partners for the company and its vendors.
- Develop tailored strategies to recruit high-potential partners and onboard them effectively.
Partner Development and Enablement
- Work closely with SAMs to identify existing partners with potential to add new vendors to their portfolio.
- Utilise Pathfinder+ to create and implement education and development plans for partners, ensuring their active engagement.
- Collaborate with Pre-Sales and marketing teams to plan and execute partner development activities, including enablement programs, training sessions, and joint campaigns.
Vendor Expertise and Relationship Management
- Act as the primary commercial expert for assigned vendors, providing in-depth knowledge of their benefits, products, and commercial models.
- Build and maintain strong relationships with direct touch sales teams and other key commercial contacts within vendor organisations.
- Represent the company in vendor meetings, events, and initiatives to advocate for the division’s goals and priorities.
Account Management for Aligned Accounts
- Adopt account management responsibilities for accounts that are highly aligned with the division’s technology and demonstrate significant value and growth potential.
- Work closely with the Internal Sales team to ensure day-to-day enquiries and support are effectively handled, enabling seamless account operations.
- Develop and implement strategic growth plans tailored to these accounts,
- Build strong relationships with key stakeholders within these accounts
Operational Support
- Ensure that the Internal Sales team has the necessary information, tools, and training to create accurate and profitable solution quotes.
- Support operations teams to optimise product supply and ensure efficient stock management.
Bid Support and Commercial Leadership
- Serve as the commercial point of contact to support bids, ensuring alignment between partners, vendors, and the company’s objectives.
- Provide commercial insights and recommendations to strengthen bid proposals and improve win rates.
Partner/Vendor Interaction and Collaboration
- Facilitate open communication and collaboration between partners and vendors to drive successful outcomes.
- Organise and lead regular meetings, workshops, and events to strengthen partner-vendor relationships.
Market Insights and Strategic Planning
- Stay updated on market trends, competitor activities, and emerging technologies within the [Hardware/Software/Services] sector.
Qualifications and Experience:
- Proven experience in business development, partner management, or a similar role within unified communications
- Experience working in the Converged Communications industry is preferred.
- Proficiency in CRM tools, Pathfinder+, and Microsoft Office Suite.
Skills and Competencies:
- Strong interpersonal and relationship-building skills.
- Proven experience in partner recruitment, development, and management.
- Expertise in vendor benefits, commercial models, and product positioning.
- Excellent project management and organisational abilities.
- Ability to collaborate across teams and work in a fast-paced environment.
- Successful execution of partner education and development plans via Pathfinder+.
- Partner satisfaction and retention rates.
- Strength and quality of vendor relationships.
- Success rate of bids supported, and revenue generated through them.
Why Join this amazing company
- Competitive salary with bonus and commission schemes.
- Fantastic benefits including private medical insurance, a celebration day off, discounted gym memberships, Perkbox, and more!
- Work with exciting vendors in a collaborative, fun, and inclusive team environment | Opportunities for professional development and career growth in one of the fastest-growing sectors.
Join this forward-thinking company and be part of a team that's shaping the future of communication, one opportunity at a time.
