Service Administrator

Reed

Posted 11 hours ago, valid for 9 days

Newcastle Upon Tyne, Northumberland NE19 2BG, England

£12.98 per hour

Part Time

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Sonic Summary

REED Business Support is recruiting Service Administrators for a large organization on a temporary basis until March 2026, with potential extensions.
The role involves providing client support via email and phone, verifying documents, proofreading application forms, and general administrative duties.
Candidates should be customer-focused, highly organized, proactive, and possess strong communication skills, both written and verbal.
The pay rate for this position is £12.98 per hour, with working hours from Monday to Friday, 9:00 am to 5:00 pm, allowing some flexibility after training.
These roles are expected to start mid-June, and candidates will need to have relevant experience to qualify for the position.

REED Business Support is currently supporting a large and successful organisation with the recruitment of a number of Service Administrators on a temporary ongoing basis. These roles will initially run until the end of March 2026 but there is the potential for them to be extended beyond this point.

KEY DUTIES:

Providing support and guidance to clients via email and over the telephone
Verifying documents and uploading them to internal databases
Proofread application forms
Maintain communication with clients at all times throughout the application process
Work to set KPIs
General admin duties

PERSON SPECIFICATION:

Customer focused
Excellent attention to detail
Highly organised
Proactive
Strong communication skills both written and verbal
Able to use own initiative

PAY RATE:

£12.98 PER HOUR

WORKING HOURS:

Monday – Friday, 9:00am – 5:00pm (some flexibility can be offered after training is completed)

These roles are expected to start mid-June with interviews taking place within the next week or so.

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