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Customer Service Advisor - Gosforth

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Posted 15 hours ago, valid for 19 hours
Location

Newcastle Upon Tyne, Tyne and Wear NE1 4LQ, England

Salary

£12.91 per hour

Contract type

Full Time

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Sonic Summary

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  • This job offers a hybrid working model with a salary of £12.91 per hour, which is set to increase in April.
  • Candidates should be available for 35 hours per week, working 7-hour shifts from Monday to Saturday, with the latest Saturday shift ending at 3 PM.
  • The position is based in Gosforth and includes free parking, with initial training conducted in the office for 5 weeks before transitioning to hybrid work if preferred.
  • Applicants should be prepared for an initial 6-month agency contract, after which there is potential for a permanent position with additional benefits like 38 days annual leave and career progression.
  • Search is an equal opportunities recruiter and encourages applications from all qualified individuals, regardless of their background.

Hybrid working, 12.91 per hour with an increase in April, 38 days annual leave, 35hrs per week for an excellent work life balance.
7hrs shifts per day across Monday - Saturday between 8-6 (on Saturdays the latest you'll work is 3pm!)

Gosforth based, free parking, training for 5 week is office based, thereafter hybrid working if preferred.

Start dates available in April 2025

Duties:

  • inbound customer service
  • processing customer requests
  • verifying customer identity
  • updating customer records
  • reporting suspicious calls to the fraud department
  • providing a high standard of customer service



Initially you'll start on an agency contract for 6 months, with the view to move to a permanent contract where you will receive the below additional benefits:

  • 38 days annual leave AND paid well-being days
  • career progression
  • Private medical
  • 8% employer pension contribution
  • hybrid working
  • enhanced maternity/paternity (20 weeks full pay!)
  • and many more benefits!



Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.