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Customer Service Advisor - Home Working

Interaction Recruitment
Posted 4 days ago, valid for 24 days
Location

Newcastle Upon Tyne, Tyne and Wear NE1 4LQ, England

Salary

£12.21 per hour

Contract type

Part Time

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Sonic Summary

info
  • The position is for a Customer Service Advisor working from home, specifically for candidates residing in Newcastle.
  • The hourly rate is £12.21, with payments made weekly, and the role requires full-time availability Monday to Friday between 8am and 6pm.
  • Candidates must have prior customer service experience and will be responsible for handling inbound calls and providing support without any sales involved.
  • The role emphasizes building rapport with customers and delivering exceptional service, along with accurate administrative tasks.
  • This opportunity offers potential for career progression and growth within the company.

Customer Service Advisor – HOME WORKING

**Must live in Newcastle**

Role Profile:

Hourly Rate: £12.21ph- Paid Weekly

Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm;

Paid Training: Full time training 9am - 5pm



Role Overview:

We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This role involves taking inbound Customer Service calls; no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Our client is looking for a confident communicator.


This is an amazing opportunity with possibilities of progression and growth.

Responsibilities:

· Build rapport with customers in a consultative manner

· Listen to the customers needs to ensure a positive and unique solution to their queries

· Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides

· Ensure all administration is completed accurately


Customer Service Experience is required for this position.

If you are interested, please apply now!

or email your CV to (url removed)



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