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Dutch Speaking Inbound Customer Service Advisor - Work from home

MTrec Recruitment
Posted 7 hours ago, valid for 2 days
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • MTrec Commercial is seeking a motivated Customer Service Advisor fluent in Dutch, with previous customer service experience, for a remote position starting in June.
  • The role involves taking inbound calls, handling administration tasks, and ensuring a great customer experience for Dutch customers.
  • Candidates should possess a positive attitude, a desire to succeed, and a customer-focused mindset.
  • The position offers industry-leading training, development opportunities, and a friendly team environment with great progression potential.
  • Salary details are not specified, but candidates should have relevant experience and a commitment to delivering excellent service.

Company Benefits:

  • The opportunity to work with an award-winning team who are at the pinnacle of their industry
  • Incredibly friendly team working environment
  • Training and Development opportunities
  • Easily Accessible offices.
  • June Start date!
  • Great opportunities progression opportunities!

The Company You’ll Work for:

MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city centre and have excellent links to public transport; however, you do not have to live local as this role is remote. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals.

The Role You’ll Be Doing:

  • Taking inbound customer service calls.
  • Handling a range of administration tasks.
  • Delivering a great customer experience for Dutch based customers both via email and on the telephone
  • First contact resolution of customers and client’s queries, requests, orders and complaints
  • Provide support to the team.
  • The role will be working Monday to Friday 7:45am - 4:15pm with the occasional Saturday.

The Person:

  • Fluent or Professional level Dutch is essential
  • Previous experience customer service experience.
  • Positive and motivated attitude to work
  • Desire to succeed and develop
  • Customer focused and attentive

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.