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Technical Support Engineer - Newcastle

Technical Support Engineer - Newcastle

Nextech Group Limited

Posted 17 hours ago, valid for a month

Newcastle Upon Tyne, Tyne and Wear NE1 4LQ, England

£30,000 per annum

Full Time

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Sonic Summary

The job title is IT Engineer located in Newcastle with a salary of up to £30,000.
The position requires a minimum of 2 years of experience in both 1st line and 2nd line technical support environments.
Candidates should have experience in MSP or customer-centric support, along with strong communication skills.
The role involves administering Active Directory, Exchange, Intune, and a solid understanding of networking technologies.
The company offers a competitive salary, professional development opportunities, and a collaborative work environment.

Job Title: IT Engineer

Location: Newcastle

Salary: Up to £30,000

Job Description -

We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Skill requirements -

MSP experience or a customer centric environment providing support.
Excellent verbal and written communication skills
Active Directory and GPO administration
Exchange & Intune administration
Excellent experience with Microsoft technologies
Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations
2 years+ of 1st line technical helpdesk environment
2 years + of a 2nd line technical support environment
Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard
Backup Solutions - Azure/Veeam
Virtualisation - Hyper-V, VMware, AVD, RDS
In-depth Knowledge of O365 suite & MFA
Able to answer general Networking questions.

What We Offer -

Competitive salary and benefits package.
Opportunities for professional development and career progression.
A supportive and collaborative work environment.
Regular team-building activities and social events.
The chance to work with a diverse range of clients and cutting-edge technologies.

How to Apply -

If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address :

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