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?? Location: Newcastle?? Salary: £30,000+ per annum + bonus?? Hours: Monday to Friday, 08:00 - 16:30 (45-minute lunch)?? Start Date: Immediate (following notice period)
Are you a driven, organised, and compassionate individual with a passion for high-quality care? A well-established and reputable home care provider in the Newcastle area is seeking an experienced Care Coordinator to join its growing team and play a pivotal role in delivering outstanding care services.
This is an exciting opportunity to join a fast-paced, supportive, and values-led business dedicated to enabling clients to live independently in the comfort of their own homes.
? What You’ll Be Doing
- Lead the weekly rostering of care staff (approx. 75 Carers delivering 2000+ hours per week), ensuring adequate travel time and efficient route planning.
- Maintain high compliance standards and support the service in achieving at least a "Good" CQC rating - with an "Outstanding" rating as the goal.
- Supervise and support a team of 3 Senior Carers, managing supervisions, observations, and appraisals.
- Prepare person-centred Care Plans for new clients and regularly review existing ones.
- Communicate promptly with clients, carers, families, and relevant professionals regarding service changes or enquiries.
- Oversee training and development needs, support recruitment processes, and uphold the highest standards of care delivery.
- Share in the out-of-hours on-call responsibility.
? What We're Looking For
- NVQ Level 2/3 in Health & Social Care (or equivalent).
- Minimum 2 years’ experience in a care coordination or similar role within domiciliary care.
- Deep understanding of CQC standards and a strong compliance mindset.
- Excellent people management skills with the ability to inspire and support a team.
- Confident communicator with good IT and system management skills.
- Experience with care management or scheduling systems is highly advantageous.
- Flexible, organised, and resilient under pressure.
�? Why Join Us?
- Be part of a dynamic and caring team in a growing business.
- Play a key role in shaping service excellence and improving lives.
- Competitive salary and performance-based bonus.
- Ongoing training, development, and career progression opportunities.
