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Install Coordinator
Newcastle
A fantastic opportunity to work with a well established, Fire & Security firm, with a large range of customers ranging from Commercial, Domestic & Industrial sites. My client is eager to welcome a new, experienced Install Coordinator into the fold.
Package:
£24,960
Main Responsibilities
The purpose of this role is to book fire door and fire stopping jobs liaising with the tenants or housing managers on our passive fire contracts.
- Calling, texting and lettering tenants to book appointments for operatives to attend.
- Updating the CRM with confirmed appointment times and noting the accounts.
- Sending updated access details to the operatives on the field.
- Creation of calls for each contract when they come through.
- Relating with housing manager on common area actions and updating the site details of common area access.
- Planning & scheduling efficient routes for the engineers from confirmed appointments.
- Ensuring the engineers have enough planned work for each day
Knowledge and Experiences
- Excellent organisational and administration skills
- Knowledge of CRMS
- Inbound and outbound call handling
- Ability to work on own initiative and as part of a team
- Problem solving skills
- Organisation and prioritising skills
- Strong geographical knowledge of UK with a good understanding of logistics, traffic management and route planning.
If you are local to the area and seeking a new Install Coordinator position, then please apply now. If your application is successful a 4way member will be in touch.
