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Field Representative

Sol Recruitment Ltd
Posted 21 hours ago, valid for 13 days
Location

Newcastle Upon Tyne, Tyne and Wear NE1 4LQ, England

Salary

£27,550 per annum

Contract type

Full Time

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Sonic Summary

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  • A leading UK-based field services company is hiring a Field Representative in Newcastle upon Tyne, offering a salary of £27,550 plus commission and a company vehicle.
  • The role involves working independently to engage with customers and resolve account-related issues primarily in the utilities sector.
  • Key responsibilities include conducting pre-disconnection visits, performing vulnerability assessments, and negotiating payment solutions.
  • Candidates should possess strong interpersonal skills and ideally have experience in debt negotiation or customer service, although this is not essential.
  • This full-time position requires adaptability and the ability to work in a fast-paced environment, with the opportunity to work remotely and a preference for candidates with some relevant experience.

Field Representative- Newcastle upon Tyne

Salary 27,550 +commission and company vehicle

A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector.

Key Responsibilities

  • Conduct pre-disconnection visits and meter inspections.
  • Perform customer vulnerability assessments and safety checks.
  • Negotiate and facilitate payment solutions.
  • Attend Magistrates Court to obtain and execute Rights of Entry Warrants.
  • Oversee utility isolations and liaise with engineers and locksmiths.
  • Ensure compliance with regulatory and industry standards.
  • Maintain accurate and up-to-date records of all site visits.
  • Provide high-quality service and effective conflict resolution.

Requirements

  • Strong interpersonal and communication skills.
  • Experience in debt negotiation, collections, or customer service (desirable but not essential).
  • Self-motivated, proactive, and capable of working independently.
  • Ability to work in a fast-paced environment with deadlines and targets.
  • Basic IT proficiency and report-writing skills.
  • Flexibility with working hours.

Whats on Offer

  • Competitive salary plus performance-based incentives.
  • Company vehicle provided (including private use, with tracker).
  • Comprehensive training at the head office.
  • The chance to work remotely from home with allocated territory-based visits.

This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit.

Apply today to become part of a dynamic and respected field service team!

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.