Operations Coordinator - Hospitality

Operations Coordinator – Hospitality Office – Based in Newcastle
Problem-Solving Role – Operational Support – Staffing Coordination – HR – Office Manager
Negotiable Salary, Office based - Monday–Friday role. Supportive team and long-term opportunity
Fast-paced, people focussed role with stability.
Plenty of variety – assist management in staffing, coordination, and problem-solving to ensure smooth operations.
Ready for a new challenge in hospitality? Jasmine @ Duval is recruiting

A brilliant opportunity for a hospitality-savvy professional to step into a pivotal support role, helping two hospitality venues run smoothly from behind the scenes. If you’ve got a background in bars, hotels, or leisure, and you love keeping things organised, efficient, and drama-free! This could be the perfect fit for you!

You’ll be office-based in the Newcastle, you’ll be the operational backbone supporting managers, across two hotels. You’ll double-check staffing schedules, help with recruitment, and be the go-to for solving problems before they escalate! Let’s go!

The Role:

• Support day-to-day operations remotely for two busy hospitality sites
• Double-check rotas and staffing plans
• Assist with recruitment and HR coordination across both venues
• Liaise with managers to ensure smooth running of shifts and service
• Be the first point of contact for operational issues and help resolve them quickly
• Provide admin support, spreadsheets, scheduling, documentation, and more
• Help optimise staffing and service delivery across the business

We’re looking for:

• Experience in hospitality, bar, hotel, or leisure sector
• Strong admin and coordination skills – organised, proactive, and reliable
• HR experience
• Confident communicator who can work with multiple stakeholders
• A problem-solving mindset and ability to stay calm under pressure
• Comfortable working in a fast-paced, people-first environment
• A team player who’s happy to support others and chip-in when needed

Bring your hospitality know-how into a structured, office-based role with real impact. Speak to Jasmine @ Duval, this could be the move for you!