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Support Worker

Brook Street Social Care
Posted a day ago, valid for 24 days
Location

Newcastle Upon Tyne, Tyne and Wear NE1 4LQ, England

Salary

£28,879 per annum

Contract type

Full Time

Retirement Plan
Employee Assistance

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Sonic Summary

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  • The position of Support Worker - Complex Communication Needs is available in Newcastle Upon Tyne, offering a salary of £14.54 per hour, which increases to £15.01 per hour.
  • Candidates must have experience supporting individuals with learning disabilities and/or complex communication needs, and British Sign Language (BSL) skills are preferred but not mandatory as training will be provided.
  • The role requires full-time commitment of 37 hours per week, typically consisting of three 12-hour shifts, or part-time with a minimum of 21 hours per week, including two weekends per month.
  • Support Workers will assist two young men with profound deafness and non-verbal communication, promoting their independence and community engagement through practical and emotional support.
  • Benefits include 20 days of annual leave, a contributory pension scheme, ongoing training, and access to various health and wellbeing services.
Job Title: Support Worker - Complex Communication Needs

Location: Newcastle Upon Tyne


Salary: 14.54 per hour, rising to 15.01 per hour


Hours:

  • Full-time: 37 hours per week - three 12-hour shifts (e.g. 8am-8pm, 9am-9pm, or 10am-10pm)

  • Part-time: Minimum of 21 hours per week

    Rota: Shifts include 2 weekends per month; rota is set 2-3 months in advance
    Contract Type: Permanent



About the Role:

We are looking for compassionate, committed Support Workers to join a person-centred team supporting two young men (aged 23) with profound deafness, non-verbal communication, and learning disabilities. Both are moving into a new independent supported living provision this summer after finishing college.

As a Support Worker, you'll enable and empower them to lead fulfilling lives through practical and emotional support, communication assistance, and community engagement.



Key Responsibilities:

  • Provide 1:1 and 2:1 support within a supported living environment

  • Communicate using British Sign Language (BSL), VOCA devices, symbol boards, and visual aids

  • Assist with personal care, medication administration, and health appointments

  • Support independent living skills (cooking, cleaning, managing daily routines)

  • Encourage social participation and community inclusion, including trips to:

    • Swimming, trampolining, coffee shops, comic conventions, gaming, and deaf club

  • Promote confidence, autonomy, and a sense of belonging

  • Maintain detailed records and contribute to care planning



About You:

  • Experience supporting individuals with learning disabilities and/or complex communication needs

  • BSL skills preferred (or willingness to learn through training provided)

  • Ability to build trusting, respectful relationships

  • Confident using assistive communication tools or eager to learn

  • Positive, patient, and empathetic approach

  • Flexible and reliable, with ability to work shifts including weekends



Benefits and Enhancements:

  • 20 days annual leave, plus bank holidays (pro-rated for part-time roles)

  • Contributory Pension Scheme (contributions matched up to 5%)

  • Induction and ongoing specialist training (including BSL if needed)

  • Employee Assistance Programme (EAP)

  • Cycle to Work Scheme

  • Access to a rewards scheme offering discounts on shopping and leisure

  • Occupational health, physio, and counselling services for wellbeing

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