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Customer Service Administrator

Eclectic Recruitment
Posted 10 hours ago, valid for 9 days
Location

Newmarket, Cambridgeshire CB89SU, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role of Customer Service Administrator is available at a well-established business in Newmarket.
  • The position offers a competitive salary and requires a commitment to providing excellent customer service.
  • Key responsibilities include answering customer phone calls, responding to emails, and managing policy changes.
  • Candidates should possess IT proficiency, attention to detail, and a strong telephone manner.
  • Previous experience in a customer-focused office role is preferred for this position.

Role | Customer ServiceAdministratorCompany | Mid-SizeBased | NewmarketOffer | Competitive SalaryWe're excited to be recruiting an exciting role for a well established, highly respected business in Newmarket. The role will be office based and offers the successful candidate the chance to work in a lovely, family feel team.Key duties will include:

  • Answering phone calls from customers
  • Responding to customer emails
  • Administration of policy changes
  • Checking customer ID via Zoom calls
  • Adding data to the CRM system
  • General office administration

The successful candidate will have:

  • The want to work in a customer focussed office role
  • Excellent attention to detail
  • IT proficiency
  • Fantastic telephone manner

If this role looks like your next challenge, please contact Liam ASAP or apply via the advert!We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.