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Call Centre Advisor

Brook Street
Posted 20 hours ago, valid for 13 days
Location

Newport, Newport NP20 1JS, Wales

Salary

£26,000 per annum

Contract type

Full Time

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Sonic Summary

info
  • Brook Street is seeking a Call Centre Customer Service Advisor for a full-time, one-year contract role in Newport, working Monday to Friday from 9 AM to 5 PM.
  • The main responsibilities include answering client inquiries, advising customers on products and services, and maintaining an updated online database.
  • Candidates are required to have prior call centre experience and strong IT, verbal, and written communication skills.
  • The position offers benefits such as free on-site parking, a pension plan, regular salary reviews, and opportunities for training and development.
  • The salary for this role is not specified, but relevant experience is necessary to apply.

Brook Street is working with a growing client that is seeking a Call Centre Customer Service Advisor on a Full-Time, basis. This is a fully office based in Newport Mon-Fri 9-5. This is a one year contract role.

Main duties:

To answer incoming enquiries from clients.

To advise customers over the telephone on products & services.

To enter data into online database and keep information updated.

To comply with all necessary compliance & regulations.

Knowledge, skills, abilities and experience:

Call centre experience

IT Skills

Excellent verbal and written communication skills

Company Benefits:

  • Free on site parking
  • Pension
  • Regular salary reviews
  • Training and development - Progression opportunities

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.