Administrative Assistant/Officer

Administrative Assistant/Officer
Location: Central Library, John Frost Square, Newport, NP20 1PA
Start Date: ASAP                                               
Contract Duration: 3+ months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 12.85 per hour
Job Ref: OR15223                           
 
Job Responsibilities

• Provide administrative support to the Housing Needs Unit.

• Work full-time at the Central Library Newport Town Centre.

• Complete general admin tasks, including managing information systems and records.

• Support staff with problem-solving and assist new employees during induction.

• Communicate with internal and external agencies to share or gather information.

• Help service users fill out housing and homelessness forms.

• Offer face-to-face assistance to service users in the office or council-managed locations.

• Organize and take minutes for meetings.

• Ensure statutory checks are completed as required by law.

• Engage in community duties to support service provision.

• Assist colleagues in delivering services as needed.

• Handle ordering and receiving of goods and services.

• Maintain IT equipment and data security.

• Monitor invoices and payments, ensuring compliance with financial procedures.

Person Specifications
Must Have

• Experience dealing with complex situations and clients.

• Strong customer service skills, especially for reception duties.

Nice to Have

• Familiarity with GDPR and data protection protocols.

• Experience in organizing and facilitating meetings.

 
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