Sales and Technical Administrator
Normanton - Fully Site Based
24,000 - 26,000
8.30am - 5pm
Your new role
An expanding business based in Castleford is seeking a graduate-calibre Customer Service / Technical Sales Administrator. The company specialises in supplying products primarily to the electrical wholesale and plumbers merchant markets.
Role Overview:
- Respond promptly and professionally to all customer enquiries, ensuring a positive experience with every interaction.
- Enter sales orders accurately (System training will be provided)
- Coordinate with customers, warehouse staff, and delivery partners to monitor and update order and delivery statuses
- Identify opportunities to recommend additional products or services during customer interactions
- Prepare and send quotations as requested
- Address basic technical questions and provide straightforward solutions
- Offer administrative support to the field sales team as needed
- Build and maintain effective working relationships, resolving issues efficiently
- Record debit transactions in the customer service system
- Track outstanding debits, arrange product collections, and gather relevant information as required.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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