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Location: North East EnglandSalary: Competitive + BenefitsEmployment Type: PermanentSector: Financial Services / Insurance
A well-established financial services organisation in the North East is seeking a skilled Risk & Compliance Manager to lead its compliance function. This role is central to ensuring the business maintains robust regulatory standards and fosters a culture of compliance across all departments.
The Role:
- Lead and manage a team delivering risk-based compliance monitoring.
- Provide expert compliance guidance across multiple business areas.
- Monitor emerging regulatory risks and implement new requirements.
- Ensure product and service delivery aligns with FCA Consumer Duty principles.
- Respond to internal and external compliance-related information requests.
- Liaise with external auditors and manage audit actions.
- Deliver accurate compliance monitoring outcomes and identify improvement areas.
- Maintain and update internal policies and procedures.
- Approve compliance sign-offs for customer communications and financial promotions.
- Oversee regulatory training and competence programmes.
- Promote the organisation’s values and culture within the compliance function.
- Act as a key contact for regulatory bodies including the FCA and ICO.
- Manage relationships with the Financial Ombudsman Service.
- Prepare regulatory returns and respond to ad-hoc requests.
- Investigate and manage compliance incidents, ensuring appropriate reporting and resolution.
You will have
- Experience in a compliance leadership role within an FCA-regulated environment.
- Strong working knowledge of the FCA Handbook and Consumer Duty.
- Proven ability to lead and develop compliance teams.
- Professional qualifications in compliance, risk, or insurance are advantageous.
- Experience in general or motor insurance is desirable.
- Excellent communication, analytical, and decision-making skills.
- Commercially astute with a proactive and flexible approach.
- Strong stakeholder management and influencing capabilities.
- Ability to drive process improvements and enhance operational efficiency.
Benefits
- Monday to Friday, 9:00–17:00 (1-hour lunch break)
- 25 days annual leave + bank holidays (rising to 28 days after 5 years)
- Pension scheme: 5% employee contribution, 3% employer contribution
- On-site parking
- Death in service benefit (3x salary)
- Employee Assistance Programme
- Access to a discount platform
- Birthday day off
- Free flu jabs
- Cycle to work scheme
- Salary sacrifice metro season ticket
- Hybrid working (3 days in office, 2 days from home) available post-probation/training
