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Customer Service

Pertemps Kettering
Posted 2 days ago, valid for 15 days
Location

Northampton, Northamptonshire NN1 1UB, England

Salary

£12.26 per hour

Contract type

Part Time

Retirement Plan
Life Insurance
Employee Assistance

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Sonic Summary

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  • The Christmas Temp - Customer Hire Controller position involves managing customer queries and liaising with client depots to ensure efficient service delivery.
  • Candidates should have significant experience in a customer service role, preferably in the Construction or Hire industry, along with strong administration skills and attention to detail.
  • The role offers a competitive salary, although the exact figure is not specified, along with a bonus scheme and various employee benefits.
  • Applicants must have the ability to thrive in a fast-paced environment while building relationships with stakeholders, and a driving license is preferred but not essential.
  • This position requires a commitment of 10 divisions offering equipment hire throughout the UK, and candidates must be residing in the UK.
Christmas Temp - Customer Hire Controller

Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and client is carried out in an efficient and effective manner.

This is a fast-paced role where you will be responsible for managing customer queries, liaising with client depots to ensure the customer's requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required.

Successful applicants should demonstrate the following:

Significant experience working within a customer service role, preferably within the Construction/Hire industry.
Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders.
Excellent administration skills with experience using MS Office packages and strong attention to detail.
Driving licence is preferred but not essential.

Has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As an employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:
  • Competitive salary and bonus scheme
  • Up to 25 days annual leave plus bank holidays
  • The option to buy up to 5 days additional leave
  • Contributory Pension Scheme
  • Life Assurance
  • Employee Welfare Fund (Company-funded social events)
  • Cycle to Work Scheme
  • Health & Wellness (Well-being Hub
  • Employee Assistance Helpline, Annual Flu Jab, Eye Tests)
Monday to Friday, 8am-5pm (30 minute lunch)

MUST be living in the UK

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.