Housing Options Officer

About the Role

One of my local goverment clientsis seeking anexperienced Housing Options Officers to join our Housing Solutions team. This is a fantastic opportunity to make a direct impact in supporting some of the most vulnerable residents in our community.

You will play a key role in the delivery of homelessness prevention services, applying your detailed knowledge of the Housing Act 1996 (Parts VI & VII) and the Homelessness Reduction Act 2017 to manage a varied and often complex caseload.

Key Responsibilities

• Carry out assessments under the Homelessness Reduction Act 2017, including drafting robust Personalised Housing Plans (PHPs).

• Determine prevention and relief duties, ensuring accurate interpretation of housing legislation.

• Manage a varied caseload including individuals and families with complex needs or a history of rough sleeping.

• Maintain a prevention-focused approach, working collaboratively with internal teams and external partners.

• Prepare and present decision letters and case files in accordance with legal obligations.

Essential Experience & Knowledge

• Proven experience in a Housing Options/Homelessness Officer role within a local authority.

• In-depth understanding of the Housing Act 1996 (Parts VI & VII).

• Experience applying the Homelessness Reduction Act 2017 in a statutory setting.

• Ability to assess complex cases, draft decision letters, and formulate effective PHPs.

• Strong communication and case management skills.

If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd.