Resident Liaison Officer

We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement.

Responsibilities:

• Assisting in the management of resident consultation and involvement in planned works programmes, minimising disruption to residents whilst helping to ensure that the programme does not fall behind schedule and costs remain within budget
• Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management
• Contribution to community engagement plans and initiatives to counter joblessness and financial exclusion

Ideal Candidate:

• Present previous experience of working within Social Housing or Local Authority
• Resident Liaison/Community Engagement capacity
• Experience of supporting planned works programmes
• Experience of handling challenging and complex situations
• An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales