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Scheduling Coordinator
Temporary - 13.50 per hour
Monday to Friday - Office based
Location - Burton Latimer
The Scheduling Coordinator is responsible for managing engineer appointments and ensuring smooth communication between customers and the engineering team. This role plays a key part in delivering excellent customer service and operational efficiency.
Key Responsibilities
- Schedule jobs for engineers based on availability and customer requirements.
- Act as the primary point of contact for customers regarding appointment scheduling.
- Organise engineer schedules and ensure timely communication of job details.
- Contact customers to confirm and update appointment details.
- Maintain accurate records of appointments and job progress in the scheduling system.
- Liaise with internal teams to resolve scheduling conflicts or urgent requests.
Skills & Experience
- Strong organisational and time-management skills.
- Excellent communication and customer service abilities.
- Ability to work under pressure and manage multiple priorities.
- Proficiency in scheduling software and Microsoft Office tools.
- Previous experience in a scheduling or coordination role (preferred).
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
