- Providing a professional, proficient Front of House service with seamless coverage, politely greeting visitors & making them feel welcome.
- Delivering a great customer experience for all of those using & working in the office for both internal & external customers.
- Consistently maintaining high levels of customer service.
- Housekeeping – proactively ensure that kitchens/kitchenettes are kept clean, tidy and fully stocked at all times.
- Ensure all meeting rooms and desks are cleaned and cleared after use ready for the next person or team to use.
- Checking that office equipment i.e. Copiers/TV’s/Fridges etc are in working order.
- Administration – Ordering stationery, kitchen stock, business lunches etc/raising purchase orders
- Supporting with office etiquettes and environment to be positively influenced by visible front of house presence
- Sorting of and Franking of Post
- Arranging Couriers
- Dealing with facilities related queries from colleagues, visitors, contractors & providing assistance accordingly.
- Managing multiple meeting room calendars and scheduling meetings efficiently.