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About the Role
We are seeking an exceptional Executive Personal Assistant to join become the operational backbone supporting a successful entrepreneur and their family. This is a unique, multifaceted role that goes far beyond traditional PA duties – you'll be the trusted right-hand managing both business operations and personal family administration.
This role is perfect for someone who thrives on variety, enjoys problem-solving, and wants to make a genuine difference to a busy family's quality of life.
We are handling the recruitment on behalf of our partner, you will be directly hired by their company in the United Kingdom.
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Key Responsibilities
Business Operations Management (40%)
- Office Administration: Maintain immaculate office environment, coordinate supplies, manage deliveries and building maintenance
- Financial Management: Chase unpaid invoices, manage expense categorization, process refunds, coordinate with accountants
- Compliance & Documentation: Handle Companies House filings, VAT returns preparation, contract management, insurance renewals
- Contractor Coordination: Source, manage and quality-control relationships with service providers, coordinate schedules and appointments
- Communication Hub: Manage emails, screen calls, coordinate with HMRC/council, maintain professional correspondence
Family & Personal Administration (40%)
- Healthcare Coordination: Manage appointments for family medical, dental, optical, veterinary needs; handle prescription collections and medication management
- Event & Travel Management: Coordinate family events, birthday parties, school activities, flight bookings, travel arrangements
- Household Operations: Coordinate cleaning services, maintenance contractors, utility management, insurance renewals
- Financial Personal Tasks: Handle parking fines, council tax applications, mortgage reminders, personal payment processing
- Children's Support: Manage school runs, tuition arrangements, activity bookings, uniform ordering, teacher communications
Strategic Support & Project Management (20%)
- Special Projects: Coordinate VIP visits, business events, property projects, family relocations
- Research & Analysis: Conduct market research, cost comparisons, sourcing solutions for both business and personal needs
- Relationship Management: Maintain relationships with professional services, schools, healthcare providers, and family contacts
- Reporting: Provide regular updates on ongoing projects, expenses, and open action items
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What We're Looking For
Essential Skills & Experience
- Proven PA/EA experience (minimum 3-5 years) supporting senior executives or high-net-worth individuals
- Full, clean UK driving licence – essential for business errands and local travel requirements
- Exceptional organizational skills with ability to manage multiple competing priorities simultaneously
- Outstanding communication skills – both written and verbal, comfortable dealing with all levels from contractors to professionals
- Discretion and confidentiality – you'll be trusted with sensitive family and business information
- Proactive problem-solving – anticipate needs and resolve issues before they escalate
- Technology proficiency – comfortable with various software platforms, online booking systems, and digital tools
- Financial acumen – experience with basic bookkeeping, expense management, and invoice processing
Personal Attributes
- Unflappable under pressure – able to remain calm and solution-focused in busy periods
- Genuine care and empathy – this family will rely on you, and you'll take pride in making their lives easier
- Flexibility and adaptability – no two days will be the same
- Initiative and independence – trusted to make decisions and act autonomously
- Attention to detail – accuracy is crucial across all tasks
- Professional demeanor – representing the family and business in all interactions
Desirable Experience
- Experience supporting families with children and coordinating childcare/education needs
- Knowledge of business compliance requirements (Companies House, VAT, etc.)
- Experience with contractor/vendor management
- Understanding of property management or household operations
- Experience with travel coordination and event planning
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What We Offer
- Competitive salary
- Performance-related bonuses for exceptional contribution
- Comprehensive benefits package including pension, healthcare, and additional perks
- Professional development opportunities and training budget
- Flexible working arrangements where possible (though role is primarily office-based)
Working Environment
- Beautiful Cheshire location – stunning office environment in prestigious area
- Flexible working balance – primarily office-based with some remote work opportunities
- Occasional travel – some UK and international travel may be required for events (infrequent)
- Varied and interesting work – no mundane, repetitive tasks
- Direct impact – your work genuinely improves the family's quality of life and business efficiency
- Trusted position – become an integral part of the team with significant autonomy
- Professional growth – opportunity to develop skills across business and personal management
- Supportive environment – working directly with appreciative principals who value your contribution
- Work-life balance – flexibility on both sides to accommodate life's demands
The Ideal Candidate
You're someone who genuinely enjoys helping others succeed. You find satisfaction in creating order from chaos and take pride in anticipating needs before they're voiced. You're comfortable switching between booking a family dental appointment and chasing a business invoice, then coordinating a contractor visit – all while maintaining your professional composure and attention to detail.
You understand that this isn't just a job – it's a partnership where your organizational skills, emotional intelligence, and proactive approach directly contribute to a family's wellbeing and a business's success.
