Sales Account Manager

R13 Recruitment are proud to be partnering a highly recognised employer that boast a well-regarded status in their B2B solutions offering. Joining in a brand-new capacity, you’ll play a key role in delivering exceptional, relationship-driven support to clients across the country — from fast-growing start-ups to well-established long-term businesses. With natural commercial acumen, you will identify opportunities for profitable growth across your portfolio of accounts, managing an ongoing sales pipeline and taking genuine pride in being at the heart of your client relationships.

What’s in it for you?

Join a people-first, values-led business in a genuinely supportive environment. Hybrid working (post successful completion of probationary period) with modern offices based in Norwich. 25 days holiday (plus buy/sell scheme and birthday leave). Private medical insurance, enhanced maternity pay, and other wellbeing benefits. Access to structured training, career development pathways and industry learning tools. Be part of a team recently recognised as one of the best employers to work for in the UK.

The day to day

• Manage and nurture existing customer accounts, building long-term partnerships.
• Create, maintain, and execute strategic account plans to achieve growth targets.
• Respond to incoming sales enquiries proactively, ensuring follow up and close.
• Contribute to competitive tender processes for clients.
• Proactively promote yourself and the business at in person networking and social platforms.
• Identify additional prospect clients, conduct outreach and engage through the sales process.
• Produce accurate forecasts and implement customer-specific growth strategies.
• Meet regularly with clients via phone, email, and in-person visits.
• Identify upselling, cross-selling, and new business opportunities.
• Deliver outstanding customer service and oversee the customer experience across the business.
• Collaborate with internal teams to generate ideas, improve processes and launch new products.
• Onboard new clients, ensuring a smooth transition.

You will have/be

• Proven experience in a sales account management or a similar customer-focused sales role.
• Strong commercial awareness with a target-driven mindset.
• Excellent communication and relationship-building skills.
• Organised, proactive, and confident managing multiple priorities.

How to apply

To hear more details about this fantastic opportunity please email your CV to Becky Headden – Co-founder at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.