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Role: Field Service Technician - MFDs / Photocopiers / Print
Located: East Anglia - Norfolk, Suffolk, Peterborough
About the Role
We are seeking a skilled Field Service Technician to support a busy team in East Anglia . This is a fantastic opportunity to join a market leader / dynamic team delivering high-quality technical services and customer support.
The Candidate
To be considered for the position you must have strong experience within the office equipment industry as a photocopier engineer with experience carrying out service, repair and maintenance on MFD equipment. It is important that you are self motivated, have excellent customer service skills & flexible approach.
You must also have the following:
- Ideally up to date manufacture training on MFDs
- Networking capabilities
Key Responsibilities
- Provide maintenance and repair on MFDs/MFPs/Print / Photocopier devices
- Carry out installations as and when
- Escalate technical issues promptly to minimise equipment downtime.
- Identify and report additional business opportunities during service visits.
- Support customer relationships to enhance satisfaction and retention.
- Manage vehicle stock to improve first-time fix rates and reduce losses.
Package
- salary of up to 34,000
- Bonus - 1,000 PA
- 23 days holiday + BH
- Full training
- Van / Car + fuel card
- Pension and flexible retirement plans.
- Wellbeing support including EAR, medical cover, and lifestyle discounts.
- Career development and lifelong learning opportunities.
Apply Today
We receive a high volume of applications, so we encourage you to apply early to avoid missing out.
