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Telephone Sales Advisor B2B

Reed
Posted 8 hours ago, valid for a day
Location

Norwich, Norfolk NR8 6PW, England

Salary

£12.21 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Part-Time Telephone Sales Advisor position is located in Thorpe St Andrew and offers flexible working hours, ideally 4 hours a day from 10am to 2pm, Monday to Friday.
  • The role pays £12.21 per hour plus commission and is temporary with the potential to become full-time or permanent.
  • Candidates should have previous telesales or telephone-based customer service experience, either B2B or B2C.
  • The job involves making outbound sales calls, understanding customer needs, and building strong relationships to generate sales opportunities.
  • Additional skills include a confident telephone manner, strong communication and persuasive selling abilities, and experience with CRM systems.
Part-Time Telephone Sales Advisor
  • Location: Thorpe St Andrew
  • Employment Type: Temporary Part-time (potential to become full-time/permanent)
  • Working Hours: Flexible, ideally 4 hours a day for example 10am-2pm, Monday – Friday
  • £12.21 per hour plus commission

Join our client, a customer-focused company, renowned for quality, reliability, and innovation. They  are expanding and seeking a confident and motivated Telesales Agent to help grow their customer base by building strong relationships over the phone.

Day-to-day of the role:
  • Make outbound sales calls to prospective and existing customers to generate sales opportunities.
  • Understand customer needs and recommend appropriate products and solutions.
  • Build and maintain positive relationships to encourage repeat business.
  • Accurately log all call activity, leads, and customer interactions in CRM systems.
  • Work closely with the sales and customer service teams to support wider business goals.
  • Meet and exceed weekly/monthly targets.
  • Follow up on leads from marketing campaigns or inbound inquiries.
  • Prepare and send quotations and follow up to close sales.
Required Skills & Qualifications:
  • Previous telesales or telephone-based customer service experience (B2B or B2C).
  • A confident, friendly, and professional telephone manner.
  • Strong communication and persuasive selling skills.
  • Comfortable working with targets and handling rejection positively.
  • Organised, with good attention to detail and follow-through.
  • Experience using CRM systems and Microsoft Office tools is a plus.
  • Knowledge of packaging or manufacturing is helpful but not essential.
Benefits:
  • Competitive performance-based bonus structure
  • Opportunities for professional growth and transition to full-time/permanent employment.
  • Supportive team environment.
  • Flexible part-time hours

Please apply online or contact Maxine or Andrea at Reed Norwich on

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.