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Swarm Recruitment is working with a highly regarded agency covering brand, design, communication and digital marketing.
The company has been established for many years and works with some great brand.
Office location is a moderate drive outside of Norwich and my be a commute for in office days.
We are looking for someone to develop the client services function. Someone with agency experience, a people person with experience in overseeing a business development or sales process. We are looking for someone who is relationship focused but an understanding of account management processes/strategy and CRM systems would be needed.
The Role
This a hands-on, client-facing role where you will:
路 Generate New Business: Proactively identify and pursue new opportunities for the agency, build relationships, and manage opportunities from initial conversation to starting work.
路 Grow Customer Relationships: Strengthen bonds with our clients, recognise new opportunities to add additional value and support customer marketing objectives.
路 Lead Marketing-Driven Growth: Help shape and execute campaigns that grab attention, generate leads, and reinforce positioning.
路 Collaborate & Deliver Impact: Work closely with the in-house team of design and digital experts and as well collaborate with external partners to both win and deliver high-quality, impactful work
路 Track & Report: Monitor pipeline health, measure progress, and provide insights to guide strategic decision-making.
Working pattern
Hybrid Working; up to 2 days per week working from home / remotely.
It is essential you have your own car with a full clean driving license.
Essential Experience
路 Client Relationship Management - Experience nurturing and growing existing client accounts, building valuable partnerships
路 New Business Development - Demonstrable track record of generating new prospects and closing opportunities
路 Sales Pipeline Management - Experience managing CRM systems for tracking and reporting opportunities through all stages.
路 Networking & Prospecting Skills - Comfortable attending events, making connections, and creating opportunities proactively.
路 Pitching & Proposal Writing - Ability to create and deliver compelling proposals and presentations tailored to client needs.
路 Delivery Oversight - Strong awareness of project progress, client expectations, and scope to ensure commitments are met. Act as a key stakeholder in delivery.
路 Marketing Awareness - Strong understanding of marketing principles and how creative services (branding, campaigns, digital) add value to client businesses.
Desired Experience
路 Creative or Marketing Agency Background - Experience in an agency environment or working with creative/marketing teams.
路 Strategic Input - Experience shaping value propositions, contributing to positioning and go-to-market strategies.
路 Marketing Campaign Execution - Practical involvement in planning or running lead-generation or brand-awareness campaigns.
路 Use of Marketing Automation Tools - Familiarity with tools for CRM, email marketing, or social prospecting.
Benefits
路 Salary c. 拢30,000 and an OTE of up to 拢38,000 depending on experience.
路 Private medical insurance
路 Team events
路 23 days starting holiday allowance, excluding Bank Holidays - increasing 1 day each year to a max of 28 days.
By applying for this position, you agree for your data to be stored by Swarm Recruitment until notice is given by you for it to be removed. Your data will only be used for the purposes intended. Our Data Protection Policy will be forwarded to you if requested.
