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Life Connector – Proactive Intervention and Prevention Programme (PIPP)Locations: Two posts in Breckland, one post in North Norfolk (with travel across districts as required)Hours: 37 per week (eligible for Four Day Week scheme after 6 months)Contract: Until 31st July 2027, with potential for 2 years’ extensionSalary: £26,500 per annumLeave: 23 days plus bank holidaysApplication Deadline: 25/09/2025 – with potential for deadline to be brought forward subject to applications receivedStart Date: ImmediatelyReports to: Support Manager (Future Projects) and Delivery & Partnership Manager (Community Action Norfolk)
About the RoleThis is a vital position within the Proactive Intervention and Prevention Programme (PIPP), working with vulnerable adults aged 50 and over who are frail, at risk of falls, or experiencing wellbeing challenges. You will provide flexible, person-centred support to help people maintain independence and social connection, covering practical support, health guidance, and access to local services. Working within a partnership led by Community Action Norfolk, the role prevents unnecessary escalation into health and social care services.
Key Responsibilities
- Deliver face-to-face support covering practical needs, social connection, and wellbeing
- Assess needs and develop personalised, outcome-focused Intervention Plans (typically 12-week interventions)
- Collaborate with statutory and VCSE services, social prescribing, Local Authority Early Help Hubs, and Integrated Care Co-ordination
- Build trusting relationships and promote client independence and community engagement
- Maintain accurate case records on CRM and comply with safeguarding procedures
- Provide outreach, home visits, and community-based support including accompanying clients to appointments
- Conduct structured check-ins at 2–3 weeks and three months post-exit
- Work with volunteers and contribute to asset mapping of local community resources
- Attend monthly Review Panels and contribute to monitoring and evaluation
- Support community development by identifying service gaps and suggesting improvements
- Meet all performance targets and reporting requirements
About YouYou will have experience supporting vulnerable adults facing multiple challenges. You are empathetic, compassionate, and solution-focused, with strong communication skills. You are confident working independently and collaboratively, with experience in person-centred approaches.A full driving licence and access to a vehicle are essential.
About Future ProjectsFuture Projects is a Norwich-based charity dedicated to tackling poverty, exclusion, and disadvantage. We provide high-impact services across education, wellbeing, employment, and youth support. We are a Real Living Wage, Disability Confident, and Four Day Week Gold Standard employer. Our staff work the 100:80:100 model of the four-day working week, meaning they deliver 100% of their output in 80% of their contracted hours, while being paid 100% of their salary. The role holder will qualify to opt in to the Four Day Week after probation and a 6-month review.
Additional Information
- Three roles available (two in Breckland, one in North Norfolk)
- No line management responsibilities
- DBS check and right to work in the UK required
- Flexible working, including occasional evenings/weekends
- Full induction and ongoing training provided
