Business Support Administrator

Salary: £25,000 – £27,000 per annum | Full-Time | Permanent | Excellent Benefits

Are you a highly organised and people-focused administrator who thrives in a professional environment? This is a fantastic opportunity to join a respected accountancy firm based in the heart of the city centre, offering stability, career progression, and a welcoming team culture.

The Role:

As part of the Business Support team, you’ll be the face of the firm – providing exceptional front of house service, supporting colleagues across departments, and ensuring smooth day-to-day operations. Your role will be varied and engaging, covering both reception and administration duties, with plenty of opportunities to build strong client and team relationships.

Key responsibilities include:

• Acting as the first point of contact for clients and visitors, ensuring a professional welcome.

• Managing reception services, meeting room bookings, and visitor logs.

• Preparing refreshments and ensuring meeting spaces are well-presented.

• Handling incoming calls, post, and email correspondence.

• Providing administrative support across departments including filing, scanning, and document preparation.

• Liaising with clients and colleagues across Norwich and Cromer offices.

• Coordinating diaries, appointments, and meetings.

• Maintaining accurate records and handling information with discretion.

The Candidate:

We are looking for someone who is:

• Friendly, professional, and proactive, with a “can-do” attitude.

• Highly organised with strong time management skills.

• Accurate with excellent attention to detail.

• Confident in Microsoft Office and adaptable to new systems.

• A strong communicator, both written and verbal.

• Experienced in administration – ideally within professional services (though not essential).

Why Join?

• Competitive salary of £25,000 – £27,000 per annum.

• Full-time, permanent role with long-term career prospects.

• Central city location, easily accessible by public transport.

• Supportive and collaborative working culture.

• Great benefits package.

This is an excellent opportunity to become a valued member of a highly regarded accountancy practice where your contribution will make a real difference.