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My client is seeking a diligent Facilities Administrator/Coordinator to join their team in Nottingham.
The role involves providing essential support to clients by responding to calls and emails professionally and promptly.
The successful candidate will identify the nature and priority of faults as reported by clients, raise and assign work orders to the appropriate resources, and ensure that these tasks are scheduled according to Service Level Agreements (SLAs). Additionally, the role requires the updating and management of the client's Computer-Aided Facility Management (CAFM) system, including reviewing sub-contractor paperwork for compliance.
You will also support supply chain management and drive engineering teams to attend callouts within required SLAs.
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You will be responsible for monitoring the entire process from call receipt to completion, ensuring all work aligns with the contractual scope and service levels. Promoting and maintaining the organisational culture within teams is also a key aspect of this role.
Skills
Excellent communication skills
Strong organisational abilities
Proficiency in using CAFM systems
Ability to prioritise tasks effectively
Experience in facilities management or a related field
Customer service orientation
Ability to manage multiple tasks and deadlines
Problem-solving skills
Attention to detail
Ability to work both independently and as part of a team
Software/Tools:
CAFM systems
Microsoft Office Suite (Word, Excel, Outlook)
This is a temporary role until September and is paying £12.21 per hour PAYE or £15.90 per hour Umbrella.
If you deem yourself suitable for this position, please apply Immediately.
