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- To identify potential learners for training programmes via a variety of methods including engagement with job centres, referral partners and direct applicants.
- To carry out screening and high quality IAG of learners to ensure suitability before enrolling learners onto training programmes.
- Engage with employers to identify recruitment needs and provide a SWAP service.
- To provide an effective and efficient customer service function to our external and internal customers, including learners, outside organisations and staff.
- To ensure that Equality & Diversity practices are followed throughout the day-to-day activities, especially when dealing with learners and taking telephone calls.
- Experience in learner and employer engagement
- Minimum of an IAG level 2 qualification
- Good IT skills and sound knowledge of MS Office / excel
- A minimum of grade 4 English or Level 2 Functional Skills
- Driving licence and own transport
- Knowledge of the training sector; especially ASF/employability, apprenticeships and funded programmes.
