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Customer Service Advisor - Italian & Spanish

Advancing People
Posted 3 days ago, valid for 19 days
Location

Nottingham, Nottinghamshire NG1 5FS, England

Salary

£24,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Advancing People Multilingual is seeking an Italian & Spanish Speaking Customer Service Advisor / Account Coordinator for a hybrid role.
  • The position involves providing excellent customer service to clients in the Italian and Spanish-speaking markets via phone, live-chat, and email.
  • Candidates must be fluent in Italian and Spanish, have strong customer focus, excellent communication skills, and good computer skills.
  • This full-time permanent position offers an annual salary of £24,000 along with attractive company benefits.
  • The role allows for flexibility with 2 days in the office located in Nottingham City Centre and 3 days of remote work each week.

Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor / Account Coordinator on a hybrid basis.

As an Italian & Spanish Speaking Account Coordinator / Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the Italian and Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

Person Specification:

  • Fluent in Italian & Spanish
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a full time Permanent position offering an annual salary of 24,000 + attractive company benefits.

The role offers flexibility to work from home / Remote working

2 days office based in Nottingham City Centre, 3 days remote each week

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.