Sales Co-ordinator - BT

Sales Coordinator required in Nottingham
Location: Colwick
Salary: £27,000
Full time, Permanent (Monday - Friday office based)

Are you an experienced customer service professional looking to take the next step in your career within a supportive and dynamic sales environment? We're looking for a proactive Sales Coordinator to join our client's team and play a key role in processing orders, managing enquiries, and supporting our business partners to deliver an exceptional customer experience.

What you'll be doing:
- Accurately processing orders and enquiries in a timely manner.
- Reviewing and checking order details to ensure all information is correct and compliant.
- Managing shared mailboxes and ticket workflows, responding to partner queries quickly and professionally.
- Communicating with partners via phone and email, providing updates on order progress and resolving any queries.
- Keeping up to date with product and service knowledge to confidently support small order requests.
- Building and maintaining strong relationships with partners to ensure they are engaged and informed.
- Collaborating with colleagues, supporting the wider team, and escalating issues when required.

What we're looking for:
- Extensive customer service experience in an office-based environment.
- A proven track record of providing high-quality support and managing multiple priorities.
- Excellent attention to detail and strong organisational skills.
- A professional and confident communicator who can build strong relationships.
- Someone with a strong work ethic, reliability, and stability in their career history.

This role would suit someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a first-class service to both colleagues and customers. Please apply today for immediate consideration if this sounds of interest!