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- Provide friendly and professional front-of-house reception services: answer phones, greet visitors, and respond to enquiries.
- Manage meeting room bookings and assist with setup as required.
- Maintain secure, systematic office records and update files and databases.
- Process financial tasks such as raising purchase orders and monthly invoices.
- Monitor and manage office stock and use equipment like the franking machine, scanner, and photocopier.
- Assist with general administrative tasks, including letter writing and diary management.
- Experience in customer service and/or administration.
- Clear written and verbal communication skills for a range of audiences.
- The ability to work in a fast-paced environment and meet deadlines.
- Strong organisational skills and the ability to prioritise tasks.
- A proactive, self-motivated attitude with a focus on excellent service delivery.
- High level of IT literacy.
- Initiative and confidence in handling unexpected issues or challenges.
- Customer focused
- Accountable
- Collaborative
- Trustworthy
- High performing
