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About Us
We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail!
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX we know our people are our foundation of success. We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities! Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise.
Why DX?
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer-focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.
We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.
Overall Purpose of Role
To achieve profitable growth in the Express division by analysing customer quotes, supporting the Sales team and supporting with commercial projects
Main Responsibilities:
Analysing tariff sales quotations, discussion with the Sales team and production of customer service agreements.
Support with bespoke quotations when requested by the Head of Commercial.
Checking of sales documentation for account implementation.
Customer profile reviews issue identification & resolution.
Analysis of customer manifest data to provide information for decision making.
Compilation of commercial statistical information as required
Sales admin support and query resolution
Ad hoc project support as required
Measures
Accurate & timely processing of quotations
Quotations & agreement documents produced to a high standard
Positive feedback from internal stakeholders
Assisting with projects on time to benefit the business
Skills
Has strong interpersonal & communication skills with a professional telephone manner
Shows initiative with a pro-active approach to problem solving
Works well within a team, in a fast paced environment, professional, high integrity and possesses a strong can-do attitude
High levels of attention to detail, numeracy & analytical skills. Can deal with data and is able to present information in a clear & concise way.
Excel intermediate skills
Previous experience in Logistics and/or Pricing would be advantageous
A Business qualification with the desire to further their career would be advantageous
Minimum 1 Years experience
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
