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Job Title: Lettings Manager Location: Nuneaton, Warwickshire Salary: Competitive + Commission + Company Benefits Job Type: Full-Time, Permanent
About Us: We are a well-established, dynamic estate agency based in Nuneaton, dedicated to providing exceptional lettings and property management services across Warwickshire and the West Midlands. We pride ourselves on our local expertise, professional standards, and commitment to delivering an outstanding customer experience.
Job Summary: We are seeking an experienced and motivated Lettings Manager to lead our lettings department. You will be responsible for overseeing all aspects of the lettings process, from property listings to tenancy agreements, while driving growth and maintaining high levels of customer satisfaction.
Key Responsibilities:
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Oversee and manage the lettings department and team performance
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Conduct market appraisals and secure new landlord instructions
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Build and maintain strong relationships with landlords, tenants, and contractors
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Ensure properties are marketed effectively across all platforms
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Monitor rent collections and manage arrears in coordination with the property management team
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Stay up-to-date with lettings legislation and ensure full compliance
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Prepare performance reports and support strategic decision-making
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Provide training and mentoring to junior staff
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Achieve and exceed lettings targets and KPIs
Requirements:
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Proven experience in residential lettings, with at least 2 years in a management or senior role
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Strong knowledge of lettings legislation and property compliance
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Excellent communication and negotiation skills
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Leadership qualities with the ability to motivate and develop a team
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Full UK driving licence and access to a vehicle
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ARLA qualification (desirable but not essential)
Benefits:
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Competitive basic salary with uncapped commission structure
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Ongoing training and professional development
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Supportive team environment
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Opportunities for career progression within a growing agency
