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Job Title: Sales Administrator
Location: Yate, South Gloucestershire
Salary: Up to 29,500 per year
Contract Details: Permanent, Monday - Friday - 37.5 hours per week
Perks: 25 days annual leave plus bank holidays, Enhanced pension contribution, enhanced maternity pay, breakfast in the office every day (plus tea, coffee and fruit throughout), Medical care reimbursement initiative.. ensuring you can always put your health first!
Join an award-winning manufacturer that provides innovative disposable product and packaging solutions to the global market. We're looking for a dynamic Sales Administrator to support our growing sales team!
About you
- Put the customer at the centre of everything you do-passion for customer service is key!
- Maintain a strong desire for excellence in all activities.
- Deliver top-notch service and support to both sales managers and customers.
- Be proactive and a decision-maker who thrives under pressure.
About the Role
- Ensure all digital and physical filing is up-to-date and compliant for audits.
- Communicate lead times and order statuses to customers promptly.
- Handle customer queries and day-to-day requests efficiently.
- Ensure customers are informed about order delivery time lines any order delays.
- Acknowledge all emails within 1 hour and provide a resolution time line when necessary.
- Communicate regularly via phone and email to customers to discuss account situations and updates.
- Maintain accurate records of customer contact within our database.
- Support trade shows and promotional initiatives.
Experience and Competencies
- Proven experience in customer service and office environments.
- Flexibility and adaptability to change.
- Strong planning, organisational, and time management skills.
- Excellent communication and interpersonal abilities.
- Detail-oriented with a problem-solving mindset.
- Ability to work independently and collaboratively within a team.
How to get here
- Conveniently located 15 minutes' walk from Yate train station and a 2 minute walk from the closest bus stop.
- Free on-site parking in private car park.
Apply today or email your CV
(Note: We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or any other characteristic protected by applicable law.)
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
