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Job Title: Aftercare Operative
Location: Southwest (Yeovil, Exeter, Taunton etc)
Salary: 35,000 per annum
Contract Type: Full-Time, Permanent
Overview:
We are currently recruiting on behalf of a leading UK housebuilder, seeking a professional and reliable Aftercare Operative to join their team. This is an excellent opportunity to work for a reputable company known for delivering high-quality homes, while ensuring exceptional customer satisfaction post-handover.
The ideal candidate will have experience in aftercare or maintenance roles within the construction industry, with a strong focus on delivering excellent customer service.
Key Responsibilities:
Handle customer aftercare queries, responding promptly and professionally to ensure all issues are addressed in a timely manner.
Carry out on-site inspections and perform any necessary repairs or maintenance work in line with company standards.
Communicate clearly with customers to keep them informed about the progress of repairs and expected completion dates.
Ensure all tasks comply with relevant health and safety regulations and the company's quality standards.
Maintain detailed records of all aftercare activities and repair work completed.
Work closely with site management and other departments to resolve any issues and enhance the overall customer experience.
Represent the company positively and professionally at all times.
About You:
Previous experience in an aftercare, maintenance, or customer service role, ideally within the housing or construction sector.
Strong troubleshooting and problem-solving skills.
Excellent communication and interpersonal skills.
The ability to work independently, managing multiple tasks and priorities efficiently.
A keen eye for detail and high standards of workmanship.
Full UK driving license is essential.
This is an exciting opportunity to join one of the UKs leading private sector housebuilders, delivering exceptional homes across the Southwest.
Please feel free to apply directly via this advert. Your application will be sent to Jack Holdham ((url removed)) directly who will be in touch shortly.
RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Many thanks
RG Setsquare is acting as an Employment Agency in relation to this vacancy.
