Scheduler
Oldham
A fantastic opportunity to work with a well established, Fire & Security firm, with a large range of customers ranging from Commercial, Domestic & Industrial sites. My client is eager to welcome a new, experienced Scheduler into the fold.
£21,985 - £26,000
Full time permanent role | Mon – Friday | 8.30m-5pm | 23 days’ holiday excluding bank holidays, increasing up to 25
Main Responsibilities
- Create weekly workloads and routes for the engineers.
- Ensure engineers have adequate work load for their days, including when jobs fail.
- Orders stock which is required for bespoke pre-booked jobs.
- Arranges engineers stock collection so they have a float of stock which is generally required.
- Relay with the clients on booked work.
- Ensures workload scheduled into the diary is planned by Action Due date / client requested.
- Accountable for handling initial telephone inquiries for clients and engineers.
Knowledge and Experiences
- Previous experience managing and planning engineer’s workload is essential
- Previous experience of using a CRMS, CASH especially would be advantageous
- Knowledge of working within the fire and security industry would be preferred
- Communication and interpersonal skills, including good customer service skills.
- Ability to work on own initiative and as part of a team.
- Problem solving skills.
- Organisation and prioritising skills.
- Strong geographical knowledge of UK with a good understanding of logistics, traffic management and route planning in order to co-ordinate and manage scheduled work within agreed timescales.
- Excellent admin skills with knowledge of Microsoft Excel to an intermediate level.
If you are local to the area and seeking a new Scheduler position, then please apply now. If your application is successful a 4way member will be in touch.