Claims Handler

A well-established property claims business in Oldham is seeking a highly motivated and customer-focused individual to join their team as a Property Claims Handler. This is a fantastic opportunity to build a rewarding career in a supportive environment where your skills and initiative will be valued.

The Role:

We are looking for a proactive and empathetic individual to manage property damage claims from first notification through to settlement. As a Property Claims Handler, you will be the key point of contact for policyholders, contractors, and insurers, ensuring claims are handled efficiently, empathetically, and in line with service standards.

Key Responsibilities:

• Handle property claims proactively from start to finish
• Liaise with clients, contractors, and policyholders to gather information and manage expectations
• Make accurate decisions on policy liability and quantum
• Ensure compliance with industry best practises and relevant legislation
• Produce clear and professional reports for insurers
• Support continuous improvement and contribute to team success

What You'll Need:

• Experience in property claims or insurance (preferred but not essential)
• Strong communication and organisational skills
• Ability to work independently and manage multiple cases
• A proactive, empathetic approach to customer service
• Competence in Microsoft Office; Cert CII qualification is a bonus

What's On Offer:

• Salary up to £26,000, depending on experience
• Performance-based bonus scheme
• Training and development opportunities
• Birthday leave, social events, and wellness initiatives
• Smart casual dress code, on-site parking, and company pension

If you're looking for a role where you can make a real impact and grow your career in property claims, we'd love to hear from you.