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Here at The Guinness Partnership, our people are at the heart of everything that we do. We believe that employees who are engaged, recognised, rewarded and given the opportunity to progress are what make an effective, high-performing organisation.
We have a new opportunity for a Pensions Officer to join our HR team in Oldham on a full time 35 hours per week permanent basis.
We operate a hybrid working model with a 3-day office-based requirement and 2 days working from home.
You will lead on processing pension contributions for over 2,000 employees each month, dealing with joiners, leavers, changes, transfers, lump sum calculations, and payments in compliance with relevant pension and tax regulations. You will liaise with external scheme administrators to prepare, check, and exchange essential data files while keeping systems current with employment or status changes. You will also handle pension enquiries through multiple communication channels, ensuring scheme member records are accurately maintained and regularly updated.
In your role, you deliver clear guidance to members and employers on pension matters, from auto-enrolment to retirement. Collaboration with departments like payroll helps streamline the administration process. You also contribute to resolving historic pay and pension queries through data gathering and analysis, while continuously supporting improvements to payroll and pension procedures to ensure a responsive, positive service experience.
What we are looking for
We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only have pensions administration experience, but you will also have great attention to detail and advanced Excel skills.
You’ll also be able to demonstrate:
- Experience of Pensions administration.
- Experience of working within a payroll / pensions function.
- Experience of organising and prioritising own workload.
- Excellent numeracy, data and analysis skills.
- Excellent accuracy and attention to detail.
- Good oral and written communication skills.
- Exceptional customer service skills.
- Advanced knowledge of working with Microsoft applications, Excel, Word, Outlook.
- Demonstrates the Guinness Behaviours.
Essential Qualifications:
- Educated to Level 2 (C+ or 9-4 GCSE or equivalent) or higher.
- GCSE Maths Level 2 (C+ or 9-4 GCSE or equivalent) or higher.
Please review the Role Profile and apply, including a personal statement and CV.
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