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We're looking for a proactive and organised Hire Coordinator to join a well-established, company and close knit team. If you thrive in fast paced environments and enjoy juggling priorities, this role offers excellent training, great team culture, and the opportunity to make a real impact.
The Role:As Hire Coordinator, you'll be the first point of contact for hire enquiries. You'll handle incoming calls and emails, provide quotes, coordinate logistics, and ensure a smooth, efficient customer journey from start to finish.
Key Responsibilities for the Hire Coordinator:
- Respond to inbound hire enquiries and convert them into bookings
- Open new customer accounts and handle scheduling
- Liaise with drivers, internal departments, and customers
- Manage off-hire requests, POD queries, and documentation
- Maintain accuracy while working at pace
- Use internal systems confidently and keep records up to date
Why Apply:
- Full 12-week onboarding and training programme
- Friendly team with a great work ethic - bonus targets are consistently hit
- Supportive, solutions-focused environment
What We're Looking For:
- Previous experience in a hire desk, scheduling or coordination role
- Calm under pressure with a natural ability to prioritise and multitask
- Attention to detail and pride in getting things right
- Confident, down to earth, and great at problem solving
- Strong communication and system skills
Benefits:
- £27,500 salary plus quarterly team bonus and annual bonus
- 26 days holiday plus 8 bank holidays
- Pension, life assurance, and staff discounts
- Career development opportunities
- Full-time, site-based role
- Monday to Thursday, 8:30am to 5:00pm | Friday, 8:30am to 4:30pm
