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Deputy General Manager

Flow Recruitment
Posted 12 days ago, valid for 16 days
Location

Oxford, Oxfordshire OX4 2WA, England

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

Retirement Plan
Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role of Deputy Manager requires a minimum of eighteen months experience in a customer-facing management position, ideally within leisure, hospitality, or retail.
  • This position offers an excellent salary with the potential to earn an extra £1 per hour through a monthly bonus scheme.
  • The Deputy Manager will take accountability for the centre in the absence of the General Manager, focusing on customer and team experience.
  • Candidates should be passionate about customer service and have a track record of delivering financial targets and driving business growth.
  • The role includes various responsibilities, such as coaching the team and ensuring a safe and enjoyable environment for customers, with ongoing training and development opportunities available.

Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager?

Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months?

Are you looking for a business that is financially stable and has very exciting growth plans?

As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager.

The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.

Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.

To be successful you should have:

  • a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry
  • evidence of delivering on financial targets, driving business and sales
  • a passion for people including experience of coaching and developing your team
  • be fanatical about customer service
  • have ambition for success
  • be willing to work nights and weekends

Join our client as an Assistant Manager, in return you’ll get:

  • an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
  • 40-hour contract, plus additional pay for any extra shifts you work
  • the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly
  • 50% off food when you are working
  • optional pension plan
  • 28 days holiday
  • earn additional days holiday with length of service, up to five days
  • one in four weekends off
  • ongoing training and development, with the opportunity to fast track your career
  • free bowling / golf game vouchers every month
  • 30% discount off food and drink for you and up to five friends
  • access to our clients Employee Assistance Programme (EAP) for you and your family
  • well-being training to support you in the workplace
  • opportunity to join the healthcare cash plan
  • financial long service awards
  • a £15 donation to Barnardo’s when you complete your induction
  • enhanced maternity, paternity, adoption, and shared parental leave benefits
  • flexible working, allowing you to have the perfect work life blend

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.