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Customer Care Coordinator

Caralex Recruitment
Posted 12 days ago, valid for a month
Location

Oxford, Oxfordshire OX4 2WA, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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Sonic Summary

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  • Caralex Recruitment Limited is seeking a Property Customer Care Coordinator for a leading property company in Oxford.
  • The role involves managing inbound customer calls to report property issues, logging them into a database, and coordinating tradesmen for repairs.
  • Candidates should ideally have customer service experience, particularly within the property sector.
  • The position requires strong communication skills and the ability to resolve issues efficiently.
  • Salary details are not specified, but relevant experience in customer service is preferred.

Caralex Recruitment Limited have been asked to recruit a Property Customer Care Coordinator for a leading property company based in Oxford.

The role will entail taking inbound calls from customers wanting to report issues with their property, logging these calls onto their database system, handling escalation, appointing relevant tradesman to visit properties to rectify the faults as appropriate and then closing out the defects to a satisfactory conclusion. 

You will ideally have customer service experience, preferably within the property industry. 

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.